Stay With Us

Eligible families must fulfill admission qualifications and be referred through the Social Services Department at the medical facility where the child is being seen.

Hand drawn icon of house

Eligibility

Families must fulfill the following qualifications to stay at Ronald McDonald House Central and Northern Arizona:

  • The child is receiving treatment at a local medical facility (inpatient or outpatient).
  • The patient must not have reached their 22nd birthday.
  • The family’s permanent residence must be outside a 30-mile radius of Ronald McDonald House.

Admission Process

In order to stay at one of our three Phoenix-area locations, arrangements and referrals must be made in advance through the Social Services Department at the medical facility where the child is being seen, or by a physician’s office staff member. NOTE: Referrals may take up to 24 hours to process.

For same-day emergencies: Medical representatives should call our office at (602) 264-2654.

Because we must manage our occupancy around the uncertainty of illness and medical treatment, we may experience sudden, unpredictable room shortages. Therefore, the referral must be submitted as soon as possible. A room will be assigned close to the family’s arrival date. The medical representative who submitted the referral will receive a confirmation email and the family will receive a call confirming their stay.

Social Workers
Make a Referral Here

House Policies

Ronald McDonald House can support up to 72 families around the clock every day of the year.

To provide for the health and safety of everyone involved, all families are asked to observe our House Rules and Infectious Disease Policy. Ronald McDonald House reserves the right to ask any family to check out at any time should it be considered necessary to preserve the health, well-being and safety of all families.

Medical Facilities Served

With three locations across the Phoenix metropolitan area, we are able to accommodate families seeking treatment at many different medical facilities including:

  • Banner Desert Medical Center (Banner Children’s at Desert)
  • Banner Thunderbird Medical Center (Banner Children’s at Thunderbird)
  • Banner University Medical Center
  • Mayo Clinic
  • Phoenix Children’s Hospital
  • Phoenix Indian Medical Center
  • Dignity Health St. Joseph’s Hospital and Medical Center
  • Valleywise Health

Search Ronald McDonald House Chapter Site